Patients are in the heart of what we do
High standards of care
Transparent responsibility and accountability
Constant dynamic of improvement
Education and training
It is no longer considered acceptable for any clinician to abstain
from continuing education after qualification – too much of what
is learned during training becomes quickly outdated.
In Sigma-Pi Healthcare, the continuing professional
development of healthcare professionals has been one of the
main responsibilities and it has also been the professional duty
of our providers to remain up-to-date.
Clinical audit is the review of clinical performance, the refining
of clinical practice as a result and the measurement of
performance against agreed standards – a cyclical process of
improving the quality of clinical care. In one form or another,
audit has been part of good clinical practice for generations.
Clinical effectiveness is a measure of the extent to which a
particular intervention works. The measure on its own is useful,
but decisions are enhanced by considering additional factors,
such as whether the intervention is appropriate and whether it
represents value for money.
In Sigma-Pi Healthcare, clinical practice is refined in the light of
emerging evidence of effectiveness but also has to consider
aspects of efficiency and safety from the perspective of the
individual patient and carers in the wider community.
Research and Innovation
A good professional practice is to always seek to change in the
light of evidence-led research. The time lag for introducing such
change can be substantial, thus reducing the time lag and
associated morbidity requires emphasis not only on carrying
out research but also on efficiently implementing said research.
Techniques such as critical appraisal of the literature, project
management and the development of guidelines, protocols and
implementation strategies are all tools for promoting the
implementation of research practice.
Poor performance and poor practice can too often thrive behind
closed doors. Any organisation providing high quality care has
to show that it is meeting the needs of the population it serves.
Risk to patients
Compliance with statutory regulations can help to minimise
risks to patients. In addition, patient risks can be minimised by
ensuring that systems are regularly reviewed and questioned –
for example, by critical event audit and learning from
Medical ethical standards are also a key factor in maintaining
patient and public safety and well-being.
Risk to healthcare providers
Ensuring that healthcare professionals are immunised against
infectious diseases, working in a safe environment and are kept
up-to-date on important parts of quality assurance.
Furthermore, keeping healthcare professionals up to date with
guidelines such as fire safety, and basic life support (BLS) is
also important, these can be annually or more frequent
depending on risk stratification.
Risk to Organization
Poor quality is a threat to any organisation. In addition to
reducing risks to patients and practitioners, organisations need
to reduce their own risks by ensuring high quality employment
practice, a safe environment, and well-designed policies on
Patient records (demographic, Socioeconomic, Clinical
information) proper collection, management and use of
information within healthcare systems will determine the
system’s effectiveness in detecting health problems, defining
priorities, identifying innovative solutions and allocating
resources to improve health outcomes.